FAQ's
A DIY home security system is one you set up yourself without the need for professional installation. At Frontpoint, all equipment comes pre-configured and arrives ready to use. Most customers complete installation in under 30 minutes using just their smartphone.
Yes. Frontpoint systems use the same professional-grade sensors and monitoring technology as traditional providers. The difference is installation — not performance. Frontpoint’s systems are wireless, cellular-backed, and tested to meet professional security standards.
Most customers set up their system in 30 minutes or less. Sensors are peel-and-stick, the hub connects automatically, and the app walks you through every step. No drilling, wiring, or technician visit required.
It depends on your needs. Some DIY brands only offer self-monitoring. Frontpoint includes 24/7 professional monitoring — meaning if there’s an emergency, trained security experts alert you and dispatch help if needed. This provides peace of mind that self-monitoring alone can’t match.
Frontpoint offers:
- Concierge sales specialists with 5+ years expert security knowledge
- Professional-grade equipment with DIY installation.
- 100% cellular monitoring for extra reliability (no landline or Wi-Fi needed).
- Customizable packages that grow with your home.
- Industry-leading customer satisfaction (90%+ happiness scores).
- World Class Support. 18+ years of DIY experience built into the digital support, in-app guidance, and AI Voice assist. Product trained, highly tenured in-house advanced support team
Unlike some competitors, Frontpoint blends DIY convenience with full professional monitoring.
Most customers start with a base package around $129–$399 (depending on the number of sensors and devices). Systems start as low as $69 at base. Monthly plans start as low as $14.99. Learn more about our monitoring page here. You can customize your system to fit your home and budget.
Absolutely. Frontpoint systems are designed to grow with you. You can add cameras, extra sensors, smart home devices, and environmental protection (smoke, CO, water) at any time — all synced through the same hub and app.
Frontpoint systems have a backup battery that lasts up to 24 hours, and all monitoring is cellular-based. That means your home stays protected even during power or internet outages.
The app uses bank-grade encryption and multi-factor authentication to keep your data safe. You can arm/disarm your system, check live camera feeds, and manage automations from anywhere.
Frontpoint is ideal for:
- Homeowners looking for an easy-to-install system.
- Families who want professional monitoring without waiting weeks for technician visits.
- People who value reliability, best-in-class products, strong customer support, and smart home integration.
